Privacy policy.

Effective Date: 01/30/2025

autosave.gg (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and services.

1. Information We Collect

Information You Provide

We may collect information you provide directly to us, including:

  • Name

  • Email address

  • Account credentials

  • Billing and payment information

  • Support requests and communications

Data You Back Up

Our services are designed to protect your files and data. We do not review, sell, or use the contents of your backed up data. Access to backed up data is limited to authorized recovery processes and approved users.

Automatically Collected Information

When you use our website or services, we may automatically collect:

  • IP address

  • Device and system information

  • Browser type

  • Usage and diagnostic data

  • Log and performance data related to backups

2. How We Use Information

We use information to:

  • Provide and operate our services

  • Monitor and maintain backup health and reliability

  • Process billing and payments

  • Communicate with you about your account or service updates

  • Provide support and recovery assistance

  • Improve service performance and security

  • Comply with legal obligations

3. How We Protect Your Data

We implement administrative, technical, and physical safeguards designed to protect your information. This includes encryption, access controls, and monitoring designed to prevent unauthorized access, disclosure, or misuse.

Backups may also be protected using immutable storage to prevent modification or deletion of recovery points.

4. Data Sharing and Disclosure

We do not sell your personal data.

We may share information only in the following circumstances:

  • With trusted service providers who assist in operating our services

  • To comply with legal obligations or lawful requests

  • To protect the rights, property, or safety of autosave.gg or our users

  • In connection with a business transfer such as a merger or acquisition

5. Data Retention

We retain personal information only as long as necessary to provide our services and meet legal requirements. Backup data is retained according to your service plan and retention settings.

6. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information

  • Request correction or deletion

  • Restrict or object to certain processing

  • Request a copy of your data

Requests can be made by contacting us using the information below.

7. Cookies and Tracking Technologies

We may use cookies or similar technologies to operate our website, improve performance, and understand usage patterns. You can control cookies through your browser settings.

8. Third-Party Services

Our services may integrate with third-party providers for infrastructure, payment processing, or analytics. These providers are authorized to use information only as necessary to provide services to us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, you can contact us at:

GDPR Privacy Rights (European Economic Area and United Kingdom)

If you are located in the European Economic Area or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR).

These rights include:

  • The right to access the personal data we hold about you

  • The right to request correction of inaccurate or incomplete data

  • The right to request deletion of your personal data

  • The right to restrict or object to certain processing activities

  • The right to request portability of your personal data

  • The right to withdraw consent where processing is based on consent

We process personal data only where we have a lawful basis to do so, including to provide our services, fulfill contractual obligations, comply with legal requirements, and protect the security and integrity of our systems.

To exercise your GDPR rights, please contact us using the information listed in the Contact Us section of this policy. We may need to verify your identity before responding to your request.

CCPA Privacy Rights (California Residents)

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA).

These rights include:

  • The right to know what personal information we collect, use, and disclose

  • The right to request access to your personal information

  • The right to request deletion of your personal information, subject to certain exceptions

  • The right to opt out of the sale of personal information

autosave.gg does not sell personal information as defined by the CCPA.

To submit a request related to your CCPA rights, you may contact us using the information provided in the Contact Us section. We may require verification of your identity before fulfilling your request.

You will not be discriminated against for exercising your privacy rights.

Data Processing and International Transfers

Your information may be processed and stored in countries other than your own. When personal data is transferred internationally, we take steps to ensure appropriate safeguards are in place, including contractual protections designed to protect your data in accordance with applicable laws.

Email: privacy@autosave.gg
Website: https://autosave.gg